Web Maintenance & Update Services
Websites are a core platform for any business and can be the first introduction to your services and/or products – which is why it is important to keep your website updated and healthy.
Gastown Design offers a range of web maintenance packages for your WordPress website. We provide updates, backups, 24/7 troubleshooting, and more – so you never have to worry.
Maintenance Package Perks
All of the following perks are available through our Intermediate and Business Maintenance packages.
Uptime/Online Gaurantee
Providing 24/7 monitoring to ensure your website is online or restored within minutes.
Content Edits
Adding or removing content to your website with 24 hours.
Security
Industry leading security to prevent website infection and malware.
Backups
Daily, Bi-Weekly, or Monthly Backups to your personal Amazon S3 storage account for easy website restoration
Plugin Updates
Bi-Weekly plugin updates and testing – ensuring all plugins work together. No charges for plugin replacement.
WordPress Updates
Creating backups and updating all WordPress core files upon release.
Theme Updates
Ensuring all Theme files are updated and are compatible with all plugins.
Uptime Monitoring
Providing 15 minute website checks that transfer monitoring data via text and email.
Security Best Practices
Creating secure processes with your website (including hidden login urls)
Website Maintenance Plans
Offering flexible website maintenance packages that are cost effective and fit your needs.
Basic
- Monthly Backups via Amazon
- Monthly Plugin Updates
- Theme Updates
- WordPress Updates
- Additional Services Extra (Web or Digital Marketing)
Intermediate
- *All Basic Package Features Included
- Uptime Monitoring
- All Trouble Shooting
- Outdated Plugin Replacement
- 2 Hours of Custom Work per Month
- Additional Services Extra (Web or Digital Marketing)
Premium
- *All Basic and Intermediate Packages Features Included
- Monthly Site Scan
- 4 Hours of Custom Work per Month
- Additional Services Extra (Web or Digital Marketing)
On-Call Support and Troubleshooting
We provide a personalized experience with our Maintenance package. If you find an issue with your website or require edits immediately, we encourage our clients to give us a call and we will get it done.
We do not provide support and troubleshooting services for websites that we have not built or do not have a Maintenance Package.
Let’s Get In Touch!
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